Horrible! Never again! - Anonymous employee Ulta Beauty Employee Review

1.0
Feb 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have received a lot of gratis which is really nice, a lot of the time the GM will just let me take a couple things when she wants to clean out the office. The store discount isn't bad but with only working 8 hours a week you can't buy very much. The general manager at the store was super nice and I will probably miss her and one of the other floor managers the most when I leave. They are awesome!

Cons

The stupid magazines that nobody wants because its a trick. I am probably going to lose my job because of those things. They store hours are cut all the time, so I end up working two shifts a week as a lead. There is no set schedule what so ever, so planning anything never works out. I have never received a raise in the time I've worked there and my promotion to lead is always threatened to be taken away, not by sales or disciplinary reasons but because of the magazines. I had a manager actually tell me she didn't want me to get my promotion because she doesn't like me and she thought the new girl who lies about the magazines to customers should've gotten it. I practically run the store during my shifts because the managers are always checking the emails from corporate who are yelling at them and telling them to cut more hours. The worst however was with the salon discount, I had received a service with my discount and the person put it in wrong so I got a call saying I owed more money after I paid what they said I had to. Come to find out, two other girls in the store also had that happen. Totally not worth it for under $8 an hour.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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