employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

Toxic workplace, corrupt organization - Anonymous employee US Postal Service Employee Review

1.0
Feb 1, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Overtime is paid at time and a half. Many of the coworkers are great. The job is fairly simple, you can usually have an earbud in to listen to music or podcasts while working.

Cons

Very negative, toxic work environment. Management is awful. They don't seem to know what they're doing and can't make up their mind on what the rules are from day to day. You will get constant, conflicting information from management, lead clerks, and supervisors. No one knows what they're doing, and you will constantly hear people say that it's actually everyone else who doesn't know what they are doing (the truth seems to be that no one knows, since everything just seems to be made up on the spot). Since nothing is ever provided in writing and there's no consistency on what the rules are day to day, you can get in trouble for anything at any time (part of why favoritism and double standards are so rampant here). If you ask about why a rule changed they will gaslight you and act like it was always that way. Hard work here is rewarded with more work, and you will be assigned to work with lazy or difficult coworkers. You will never receive so much as a positive acknowledgement or even an expression of appreciation for hard work or efficiency (despite constantly being told how important efficiency is). The culture at this place feels like a junior high school or similar - it's a very immature, unprofessional environment. Gossip at this facility is the worst I've ever seen. You are judged before anyone even tries to get to know you, and this can make the environment feel very hostile. People will pretend to be nice to you and then talk trash behind your back the next second, or they will play really immature pranks by giving you false or misleading information to set you up to look like the workplace imbecile so they can have their little laugh. There are cliques here and a whole bunch of unspoken social rules, plus a lot of important job-related information doesn't make it to anyone outside the cliques because they love to deliberately hoard important information so they can keep making you look like an idiot and blame their own poor performance on whoever didn't get the memo about the rule change. There are a lot of workplace relationships here, which makes things awkward - it can feel like being at someone else's family event that you weren't invited to and didn't want to attend anyway. There's also a lot of inappropriate behavior here (supervisors yell a lot and lose their tempers easily) that really borders on harassment, but is just tolerated and accepted as normal. There are no real advancement opportunities to be had here, you can become a career doing the exact same job for more money, but after that, most of the moves available to you are lateral moves (you need many years of seniority after career conversion to have a real chance at any of the career bids, at which point you've spent a decade or so doing a job where you learn nothing and just do the same repetitive tasks every day, so it hinders your ability to build your resume to work elsewhere in the future) and you won't get promoted further unless you manage to get favoritism. There's no excuse for the amount of drama that goes on in this place. The job is simplistic and should be straightforward, but the environment encourages a lot of toxicity and negativity that really shouldn't be present at a job like this. You will never hear a positive word from management or supervisors, they generally only speak to you to tell you what you're doing is wrong (while you're doing the things exactly the way everyone has been doing it for months, and exactly the way they told you to prior). They will stand with a clipboard and just glare at you while you work, never offering any sort of explanation, assistance, encouragement or any positive feedback, even if they see that you're the only one working out of the entire group they put you with. They also don't penalize the lazy workers who stand around and talk. They just stare and say nothing. It's very demoralizing and dehumanizing, especially when it's just you and a couple of other coworkers doing the work while six other people stand around and talk, in plain view of the supervisors. The constant flow of contradictory information makes it impossible to actually learn anything about how the job is done, since it changes constantly and without any notice (the "notice" will usually be given in one stand-up talk, to one small group of people, and then never repeated or provided in writing. Management expects workers to do their job and spread the word. The union is also unhelpful. They will gladly accept your dues and be of no assistance if you need them. Management still walks all over you, and the various contract negotiations made by the union are meaningless as violations occur constantly. Much of the equipment at this facility is dirty, worn out, broken, rusty, or just plain dangerous. Protecting workers from Covid here is a joke, there is no effort to have employees social distance, they all gather around the timeclock in a crowd every day and practically push and shove like schoolchildren to be the first to clock in or out. Workplace injuries are common, and broken equipment is often used rather than removed for repairs or replacement. The facility frequently does not have the necessary supplies to run the various operations, and even though we do the same thing day after day, the proper supplies to do the job are rarely available at the times they are needed.

Explore other reviews about US Postal Service

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits that are offered

Cons

Can be mentally and physically draining

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

833
See reviews by: Helpful|Rating|Date|All