Great Company With Great Values But - Anonymous employee Truly Nolen Employee Review

4.0
Nov 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved working for this company. I want to start off by saying that I probably would not have left if I didn't get offered another opportunity. The company itself has great motives and an awesome work ethic. Upper management is energetic and really knows how to motivate its employees. I can honestly say that going into work everyday was very enjoyable. If you love dealing with people and you like the idea of creating relationships while service customers, then this could be the job for you. I wont lie, I was only there for a less then a year and I can honestly say that the company had many sales people coming and going. which made me wonder

Cons

Because this is a franchise, the corporate heads sometimes don't understand the value of a localized market. (take a product, copy and paste that formula to every branch and hope for profitability) I don't think the company spends much time analyzing sales opportunities based on certain regions. The branch that I worked at had a lot of pitfalls because the houses we serviced did not meet the criteria needed to service them. I understand that a franchise should have consistency. But, you are alienating certain people from what good be a great service. As a sales rep it was hard when you came across a customer that needed a service very badly but we are unable to sell it because the house did not qualify. They expect customers to go along with there methods of treatment as the only option when sometimes its really not the best things for them and deep down you know that but your not allowed to say anything. Differently restrictions when it comes to sales. Its pretty bad when you have so many ideas that you cant execute because you cant get any support from management or the shoot you down altogether. The regional manager should fired in my opinion. I understand his back story and appreciate how skilled he is in sales. But honestly, he has no insight into what the customers are complaining about. Open your eyes and leave your office every once in a while and maybe start listening to your employees more. The men and women on the battlefield getting first hand information that completely gets ignored because, "thats doesn't fit in well with corporate"

Explore other reviews about Truly Nolen

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Education , they invest so much into their employees. You are constantly learning and always room to grow! Management is great and it’s still run by the family.

Cons

I have no cons to talk about. They treated me great. I moved out of the country or else I would still be working there

4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture — they truly get behind you when it comes to developing both yourself and your team. There’s a strong focus on leadership and on being a leader in their field. If you are self‑driven and have a strong moral compass, you will thrive at Truly Nolen alongside like‑minded people.

Cons

Compensation is not highly competitive, though the company does invest in development. Stronger leadership and quicker action are needed to prevent toxic behavior from impacting teams.

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