Just don’t do it - Customer Service Representative Truly Nolen Employee Review

1.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

None at all, and that is being nice.

Cons

The pay is 14$ an hour, which is slightly above minimum wage. They have a two week training which is useless due to learning about what techs do and not what you will be doing. The system is so outdated and useless. training exam is over 30 questions and you can not use your training book just handwritten notes. Trainers are micromanagers and belittling to those who have additional questions or are confused. There is no company moral here, everyone working here keeps to themselves to prevent them for losing their job or getting written up. Lastly, they have incentives for employees to give 5 star reviews. The incentive is like a 5$ gift card for lying about their experience and making the company seem better than it is.

Explore other reviews about Truly Nolen

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Education , they invest so much into their employees. You are constantly learning and always room to grow! Management is great and it’s still run by the family.

Cons

I have no cons to talk about. They treated me great. I moved out of the country or else I would still be working there

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, not a private equity firm, knows real pest control

Cons

Low pay across the board, no real growth potential.

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