Beware - Stay far Away - Branch Manager Truly Nolen Employee Review

1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Honestly, not one I can think of.

Cons

First and foremost you can disregard most of the positive reviews this company receives. They persuade fresh faced new hires within the first month or so of their training to leave a positive review of the company without actually having company experience. They even go as far as paying their employees gift cards for leaving a good review. Low coverage benefits or extremely expensive in comparison to other companies coverages. Management is severely underpaid compared to other companies in the same market (I'm talking a 20k plus difference in base pay). To top that off they convert you to a guarantee + commission bonus plan called a selling branch manager which is in all honesty a way to avoid ever paying you a bonus or commission. You essentially have a guaranteed monthly pay (not a salary) and in order to get a pay out (for a bonus or commission) you need to make a contribution of more than that number. i.e. if you get $5000 a month in guarantee pay and you sell enough to earn $5000 in commission you will receive 0$ in commission because your guarantee covers that amount. Technicians are severely underpaid ($8-10/hour less) in comparison to other companies locally which makes it impossible to stay staffed. Most of the management is a joke and come from a zero pest control knowledge background. Expectations are set insanely high by upper managers who's workload is non-existent in comparison. Make false promises during hiring but do not come close to following through. Offers zero branch level support, you will be expected to be a Branch Manager, an admin, a technician, and a sales person.

Explore other reviews about Truly Nolen

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Education , they invest so much into their employees. You are constantly learning and always room to grow! Management is great and it’s still run by the family.

Cons

I have no cons to talk about. They treated me great. I moved out of the country or else I would still be working there

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, not a private equity firm, knows real pest control

Cons

Low pay across the board, no real growth potential.

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