2.0
Dec 19, 2012
Current employee, more than 10 years
Davidson, NC
Recommend
CEO approval
Business Outlook
Pros
Great people in the field. Field associates really care about the customer and doing what is right. There are still a few Trane people left that know what they are doing and care.
Cons
Senior sector leadership is completely out of touch with reality and frankly over their heads. Their idea of long range planning is next quarter. The sector is totally reactive and changes direction continuously. If we had a bad month (relative to a stretch forecast) then we start laying people off. You will never hear the work customer mentioned at that level.