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The Matian Firm, APC

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The worst experience ever - Immigration Paralegal The Matian Firm, APC Employee Review

1.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive to say about this place.

Cons

Extreme micromanagement. They care more about what you did in 8 hours than if you are actually doing a good job. They expect you to fix problems even from other offices. When I worked in Dallas they gave me cases from Los Angeles, Fresno and Las Vegas that have not been touch in YEARS. They expect you to do magic and complete cases in no time. People come and go everyday. They only care about the money and they are scammers. They lie to clients and tell them they are elegible for something when they are not. They collection techniques are too aggressive to the point of using threats and insults. Clients are angry and dissatisfied overall. Management is a joke. If you a problem you’re on your own. They hire people without experience (including Attorneys) and give them work without even proper training. The meetings are a joke and everybody just pretends to be doing something.

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The Matian Firm, APC Response
1y
Thank you for sharing your candid feedback. We’re sorry to hear about your experience and truly appreciate your honesty. While it's disappointing to learn about the challenges you faced, we take your concerns seriously, especially regarding workload distribution, communication, and client satisfaction. Your comments about micromanagement and the handling of cases from multiple offices highlight areas where we can improve. We’ll review our processes to ensure that workloads are managed more effectively and that staff have the support they need to succeed. We’re also concerned about the feedback regarding client interactions and collection practices. It is critical that we maintain the highest standards of integrity and professionalism with our clients, and we will investigate these concerns further to ensure that our procedures align with our core values. Your input is valuable in helping us improve, and we will continue working to create a better, more supportive environment for our employees and clients alike. Thank you again for your honest perspective.

Explore other reviews about The Matian Firm, APC

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice work environment , no stress

Cons

Nothing that comes to mind

1.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

When I first started, there were multiple admin teams, but those are all gone now. If you work in person, I guess you get the perk of like, an occasional lunch or outing. If you work remote, none whatsoever.

Cons

Where to even begin? Abysmal pay, minimal benefits, complete lack of respect for staff and clients, extremely exploitative and aggressive style of getting clients. I had multiple clients tell me that billing threatened to report them to ICE if they didn’t pay. The caseload is obscene - at one point I had a caseload of 500. Every day clients call absolutely furious bc their cases are getting neglected bc there simply isn’t enough time to do them. Dozens of clients with a year or more without contact. They take soooo many cases that simply aren’t eligible for the services. Your license is genuinely at risk if you choose to work for them. And that’s just the more serious issues - you have to do the admin work and reports that normally the managing attorneys at any other firm would do themselves. From what I can see, management mostly spends their time doing media, photo shoots, and harassing any staff member who happens to blink at them wrong. This job gave me actual stress nightmares for months. Avoid at all costs!!!!

5
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