Cabin Crew for 3 years (also during the pandemic) - Human rights constantly violated - Stewardess The Emirates Group Employee Review

Accommodation is more like a dorm (internal slang: "jail"). You are told when and which guests you are allowed to have. You are constantly monitored and you are sharing the apartment with strangers. Your partner/family cannot live with you, and they cannot visit whenever they want. You have to get approval in advance, and there is no flexibility about this. You are always at fault no matter the situation. You tell a passenger to wear the mask (you have to tell them) and the passenger doesn't like this, you get called into the office and be told that it's your fault. You cannot have opinions and you have to completely hide your emotions, even when going through a tough time. To demonstrate this: during the first few days of training we got showed a video where Katy Perry is crying backstage after her boyfriend broke up with her, and her colleagues are telling her to either this or go home. She decides to perform. The company (Emirates) made the conclusion of this video and told us to hide and push away any personal emotions, even if we are going through a hard time of life. We have to perform on board as if we were artists or singers. Either that or quit. This was the message throughout the whole training. The training period is hard, because of the constant monitoring, (everything is written down. For example I decided not to drink from bottled water but to use my own bottle to fill up, or drink something else, like premade lemonades etc, For this I was called into the office and had been told that if I don't like bottled water I should think about my choice of job because there is bottled water on the planes. Personal space and time is not respected: -I had close loved ones being lost, and I had to go to work and I was forced to smile -I was hit by a passenger and the company told me to get over with and go back to work and smile. I didn't get one or 2 days off, even tho I requested it. You are always under investigation and surveillance, they note down EVERY single thing you say or do. Even the smallest of things. When I was sick (flu), and I had a doctors note, they would call me and forcefully ask me to tell them my exact situation. I refused as it is my privacy, but this is always looked as a bad thing. During pandemic we lost 75% of our salaries, and we were on constant standby for months ( every day until 18.00 pm ) without being payed for it. The communication style is top to bottom only, whatever you are told, you have to "take the feedback and reflect on it" (this phrase is told to everyone all the time). You cannot be straight forward and honest (while still being respectful) without being seen as rude or misbehaving. You get punished if you get sick, and you undergo investigations. You are seen as a poor employee. Your health insurance is through the company's own clinic, meaning they keep your health documentation very close, and you don't have another way to use your healthcare coverage. The whole company culture is very negative and they have a very strong blame culture. The positive appearance of the company is just that: appearance. Promotion is a time only basis, they offer promotion only when they need people, and your performance as an employee has no effect on it. This leads to unqualified leaders who have very poor management skills, and very talented employees being pushed aside on a regular. At the time of writing the expected promotion from economy class to business class is 6+ years. In comparison there are seniors on board who got promoted to leadership roles within few years (not because their skills but because the need of the time). Therefore they are lacking the overview of the job of their teams, and become poor managers. You never feel valued. There is no humane communication ( for example before firing during pandemic, or even when cutting or giving bonuses, salaries, accommodation money, family support, etc). Bonuses are very rare and delivered in a rude manner. You have to move to Dubai if you want the job. Zero flexibility about this. The company is not flexible regarding anything (free time, sickness, important life events, hard times in life, pregnancy, accidents, etc.). You most likely wont get the holidays you want ( about 50-75% of the time). HR is not there to support with actually human resource issues (harassment etc). Their only role is to tell you where to find information regarding pay, insurance or spending claims.