A great experience but too many rules - In Flight Service Crew The Emirates Group Employee Review

3.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

As crew the travel opportunities are fantastic with 50% off firm tickets and 90% off standby tickets and obviously working the destinations (although most are only 24hr layovers). Free accommodation with water and electricity paid for. Crew discount card which works in so many places in Dubai and even some oversea venues! An amazing opportunity to make so many friends, some life-long. Quick promotions if you knuckle-down, you could be making Purser in 5 years!

Cons

The hours are overall increasing and a lot of crew complain about fatigue. Dubai can sometimes be a lonely place to live even if you are surrounded by 'friends'. Also the local laws don't always work in your favour (be careful with alcohol and drugs). Management generally back the customer even if they are completely in the wrong sometimes not even listening to their own staff...

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5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance before Covid

Cons

Very uncertainty anytime they will fire

1
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The Emirates Group Response
7mo
Thanks for sharing. We're happy to hear that your experience reflects the inclusive, supportive and collaborative culture we aim for at the Emirates Group. With over 160 nationalities represented, we're proud to offer a truly global and welcoming workplace where people can learn, grow and thrive together. We appreciate you taking the time to share your experience and wish you the best .
3.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, 401k, colleagues, flight benefits.

Cons

Middle East uncertainty has caused major instability. Poor leadership thinks rats and mold are a normal way of life in NYC. Micromanaging and toxic environment.

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