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      The Emirates Group

      Engaged Employer

      The Emirates Group reviews

      Average. Could be better. Greedy Company. - Call Center Agent The Emirates Group Employee Review

      2.0
      Apr 27, 2026
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts on air tickets. No uniform at work. You can work paid overtime. Multi-national team from around the world.

      Cons

      Bad management. Unorganized. Don't listen to their employees' requests. When I was leaving the company they tried to scam me for around AED 2000 (long story). Very silly rules that ruin your work experience and mood. They might penalize you for a very small stuff. The pay is not worth the high workload (back-to-back calls) and demands of the management. I wouldn't recommend to anyone unless they get rid of all these cons I mentioned. Salary was around AED 6000. Very difficult to get promotion.

      Explore other reviews about The Emirates Group

      5.0
      Nov 6, 2025
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance before Covid

      Cons

      Very uncertainty anytime they will fire

      1
      avatar
      The Emirates Group Response
      6mo
      Thanks for sharing. We're happy to hear that your experience reflects the inclusive, supportive and collaborative culture we aim for at the Emirates Group. With over 160 nationalities represented, we're proud to offer a truly global and welcoming workplace where people can learn, grow and thrive together. We appreciate you taking the time to share your experience and wish you the best .
      3.0
      Apr 8, 2026
      Anonymous- salaried staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, 401k, colleagues, flight benefits.

      Cons

      Middle East uncertainty has caused major instability. Poor leadership thinks rats and mold are a normal way of life in NYC. Micromanaging and toxic environment.

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