employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

DC......All shiny.......at first - Anonymous employee The Container Store Employee Review

1.0
Mar 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The interview process was interesting, full of lots of information needed pertaining to training, insurance information, PTO.

Cons

Once you're in, it's downhill from there. They train you for what they want you to do and do not train you for the many things that are available to do. Women are limited to either packing or pulling, no cutting of elfa products, no rider training, and only select few are allowed to be trained in manifesting. Once you are trained in what they want you to do, you do that same thing for 10 hours a day, day after day after day, sweatshop style. When orders are up, management still stands around with their hands in their pockets or hides out in the air conditioned offices while the ones that are actually out working are sweating their butts off in the non-climate controlled environment. The only time management speaks to you is when you make a mistake. A former co-worker told me they ranked #14 in the Fortune ratings and then less than a week after that announcement, they froze wages and quit matching 401k's indefinitely! They hand pick the employees to do the survey so no wonder they rank high, no doubt it's the corporate office people that do the survey.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

1
See reviews by: Helpful|Rating|Date|All