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The Container Store

Engaged Employer

Inside the Box - General Manager The Container Store Employee Review

3.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The Container Store was the place to find fantastic products to meet every storage and organizational need. The company offers good salaries , employee discounts and extensive training. The store teams are built with great people .

Cons

Over the years the Container Store shifted its focus from solutions based sales supported by the staff of knowledgeable employees to just sales and profits. Customers have seen a reduction of knowledgeable service and lesser quality products. Many veteran team members have left the stores unfortunately taking the product knowledge and excellent service with them.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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