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The Container Store

Engaged Employer

Beware, there is a reason they are ALWAYS "hiring neat people" - Anonymous employee The Container Store Employee Review

2.0
Aug 30, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting pay, though they are not fair in setting up pay. Some people start out making more than others, although the job description is the same.

Cons

CULT-LIKE! From the first day, they talk so well about the company (and horribly about competitors) that it brainwashes you into believing that they are the best. Everyone seems so happy when you first start, then in time you notice how miserable they all are. The managers talk so bad about the other places that it makes you feel guilty about shopping at other places. They push and push their workers into dedicating their LIVES to the store. You start to notice how crazy some of the workers become, almost like zombies. It's very hard to juggle another life or job while there because they expect you there most of the time. They schedule you in whenever they need you, even if you can not work those hours.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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