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The Container Store

Engaged Employer

Good learning experience, but it can be brutal for your soul and pockets - Overnight Merchandise Processing The Container Store Employee Review

3.0
Jun 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount is great and you gain a lot of work experience. They are also flexible in taking time- off as long as is requested 3 weeks prior and is not around the elfa sale.

Cons

They work you like a dog! You have to work there for 3 years to get a paid vacation and no paid sick time. No full time opportunities. The most phony and unpleasant people I have ever encountered. They might pay you 3$ more than other retail jobs, but they expect you to kill yourself working and they only give you about 12-18 hours a week. Mandatory store meetings where you are surrounded by a cult environment of brown nose activity.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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