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The Container Store

Engaged Employer

A few reasons working at The Container Store is inspiring! - Store Manager The Container Store Employee Review

5.0
Jul 1, 2008
Recommend
CEO approval
Business Outlook

Pros

I get to work alongside great people, who love what they do and who are inspired to do better each day - the best part is that I too am inspired to do better, as a result of how great I feel about myself and the company, as well as because I want to be as inspiring to others as they are to me. The Container Store also has limitless career opportunities - well, limited only by ones own personal drive. Knowledge is freely given and attitude and aptitude are rewarded with more responsibility and training. I feel the company leadership is personally committed to my success.

Cons

With every new opportunity comes more responsibility and sometimes the days can get long. That it is retail can itself be a challenge - flexible schedules, working around and on holidays and weekends. Sometimes, of course, that is a good thing (nice to have a day off during the week) but occasionally hours can be quite demanding. The culture of the company is wonderful in that we are all allowed, and expected, to give each other feedback, which itself can be tough. It's about growing as an employee and a person, and everyone knows growing can be hard. Never too much though and communication lines are always open...

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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