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The Container Store

Engaged Employer

Perhaps you should think twice - Anonymous employee The Container Store Employee Review

2.0
Jul 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent products, great discount, amazing co-workers.

Cons

Oh boy. so many changes, and few of them are positive. I've worked over ten years and the company has changed so much. Not for the better. The focus is 100% on closets, sadly, neglecting the many wonderful products in the rest of the store. Every day it is closets, closets, closets..... Also, sadly the "training' that is so often hyped is now a myth. Don't believe a word of it Ten years ago the training was amazing! Genuine, legitimate product knowledge. Now training consists of "read this one page sheet" and that's it. Of course no one reads the sheet of info, because it is not in the least helpful. So do not believe the claim that training is extensive and thorough because it absolutely is not.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

1
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