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The Container Store

Engaged Employer

Get Ready to Be Walked Over - Inventory Coordinator The Container Store Employee Review

1.0
Apr 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers, with exception of managers were incredible and friendly. The employee discount is generous.

Cons

No matter how hard you work and how fast you go, it will never be enough. I was literally told to keep the expected pace while working I should be literally running through the store. Lack of management communication: Managers would not communicate with one another, you would be told to complete a task by one manager and then yelled at for completing it by another manager. They did not communicate with each other before delegating tasks. On several occasions I watched coworkers broken down into tears by the way the managers talked down to them and stressed them out. The regular workers are great people who go out of their way to take pride in their work, and when day after day they are told they are doing nothing right with only negative feedback- I watched many people cry. Minimal pay for the amount of stress you will receive.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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