employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

Maybe once a great place to work, but not now - Sales The Container Store Employee Review

2.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Difficutl to say now. So much has been stripped away that once made this a good company. The best reason...the "regular folk"--those who are realistic--are what I liked about the job. It's also nice that there's no penalty for treating customers well.

Cons

Brainwashed, long-time employees who think that TCS is absolutely the be-all and end-all. Maybe it once was, but not now. 7 total holidays, only 3 of which are not floating. A salary freeze, and no 401-K match (because this saves jobs?). The worst...a tie...the arrogance that the company is still the best place to work, or being called "leaders in the business" when we're really nothing more than hourly employees. C'mon, get real.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

See reviews by: Helpful|Rating|Date|All