Pros
Not much of a pro to me considering customers can get 40% discounts all the time but yeah..you get 50% discount and access to L'oreal staff discounted shop..which could never ever ever make up for how bad your life will be while working here.
Cons
You have to force products onto customers in quite a hard way..making you feel like harassing them in fact most of them react quite badly to it. You're expected to do all of the dirty work ...often left alone ..while management are never on the shop floor. You have to be zoned in an area of the store no matter what the occasion is...they can never see the bigger picture! You have your sales, loyalty cards and average sales tracked at all times and most of times you might have done a big sale and not be able to go on till so someone else will put your sale trough or the other way round. So stupid! Also, if they already have a loyalty card, it's not monitored on the conversion, which then makes your loyalty conversion go down and trust me...they are on it a lot.. so much there is a regional incentive on it. They get you to insist so much, it made me feel so rude. You have to study and know every ingredient of every products sold in store..knowing where they are from and how they are harvested and what the properties are regardless of what your role is. They make anything they can a problem ,not at all a 'people' company as they claim, they just try and squeeze all they can from you giving nothing back ..in fact even the pay is crap. There would be so much more to say but I don't even want to lose anymore time on them!