unfair and not worth it- you will financially struggle as a therapist- find another company - LMFT Teladoc Health Employee Review

1.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

flexibility, ease of platform, consistent new scheduling, easy training, work on your own

Cons

NO SUPPORT- none!! No one gets back via email, no one picks up their phone!! Clients get no support and help, and neither do therapists. You will lose clients left and right because of these issues. Clients last minute cancel and no-show all the time and there are no consequences- no recourse. The therapist just loses money left and right- no reliability. I am struggling financially no matter how many new opening I create because clients have no reason to care if they just last minute cancel and no show and the therapist just loses hours and money consistently.

Explore other reviews about Teladoc Health

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a real, mission-driven company. I think the best thing is the people - across functions, at every level, you encounter people who are sharp, collaborative, and kind. When you work somewhere whose core purpose is making healthcare more accessible to more people, it makes the work better, even on hard days. Teladoc has been through a rocky couple years (as has industry), but recently it seems like the strategy is clearer, the org is better aligned, and the leadership is more focused. Chuck is a transparent and visible leader (eg town halls, all employee email/memos) and genuinely seems like exactly the right person we need in the seat right now. I appreciate that when there's hard news, it's delivered with context, and when there's good news, it's connected to the stategy (and doesn't feel phony). Benefits are pretty decent. I like that they do gym reimbursement, and free BetterHelp (which is owned by Teladoc).

Cons

There have been tough moments (reorgs, market pressure, strategic pivots) and the pace of change has been hard (likely similar to others in industry), but I appreciate that though all that it seems like management has made a real effort to do right by employees, and be transparent.

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Teladoc Health Response
4w
Thank you for sharing your experience, we're glad the you have found your time at Teladoc Health enjoyable. Nothing makes us happier than hearing our employees have enjoyed their experience with their fellow employees. We strive to cultivate a culture that is connected, engaged and inspired, and that would not be possible without the camaraderie amongst peers. We appreciate all that you do!
3.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission-driven work with genuinely smart, thoughtful people who care deeply about improving healthcare. Opportunity to have outsized impact, especially if you’re comfortable building while flying the plane. Senior leaders are often open to ideas and there’s room to shape functions, systems, and ways of working (if you’re proactive.)

Cons

Frequent reorgs, shifting priorities, and leadership turnover can create change fatigue and ambiguity. Teams operate reactively, which can make long-term planning difficult and create trust gaps across functions. Roles and ownership often feel unclear. High performers often take on significantly expanded scope quickly. Alignment happens late (or, due to not listening to expertise getting provided upfront) - leading to rework, frustration, and time wasted.

avatar
Teladoc Health Response
2w
Thank you for taking the time to write us a review about your experience working at Teladoc Health, we're glad to hear that our mission resonates with you. We strive to provide a positive experience for all employees, and your feedback will be shared with the appropriate team.
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