Challenging, Yet Frustrating - Executive Team Leader - Guest Experience Target Employee Review

4.0
Aug 19, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to manage a large team. You set customer service policy for the store. You consistently have to problem solve in a timely manner. This enhances your ability to think quickly and make sound decisions under pressure. The healthcare plan is great/very affordable. There's an opportunity for an annual bonus. You have the flexibility to alter your schedule to fit the needs of your business. You get a lot of control and autonomy when it comes to decisions within your department.

Cons

The expectation is that you work 10 hours, 5 days a week. These shifts become 12-14 shifts on a regular basis. No one forces you to stay that long. But you make yourself work those long shifts to achieve success. This comes from inadequate payroll resources. Target gives you about 80% of the payroll need to succeed. You need to use your skills to make up the difference. In my opinion, 90% would be acceptable. Aside from your assistant managers, the caliber of talent you manage is fairly low. They get paid near minimum wage. You need all your employees to perform at a high level to be successful. It can be very challenging getting your team to that level.

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5.0
Jun 5, 2026
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CEO approval
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Pros

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Cons

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5.0
Jan 31, 2019
Recommend
CEO approval
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Pros

- Management - Pay - Benefits - Personal development - Vacation time - Culture

Cons

Long hours but worthwhile work.

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