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      TP

      Engaged Employer

      TP reviews

      Very bad - Customer Service TP Employee Review

      1.0
      Apr 20, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management and support on random.

      Cons

      Gang bully on an agent. Layoff without any checking. Let Teamlead leave negative feedback in their new company and make them unemployed for years. Noisy working environment. Terminate employees who must work hard and good performance.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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