they are very professional - Anonymous employee TP Employee Review
5.0
May 20, 2011
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
the benefits are good enough
Cons
there are some hard accounts
TP Response
8y
We appreciate your honest feedback. Our goal is to let our employees feel that they are treated well and provided great perks & benefits. We're sorry we didn't meet your expectations but we wish you all the best for the future!
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.