Customer Service - Anonymous employee TP Employee Review

3.0
Jul 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun Training, make a lot of friends. Alot of overtime opportunities. Giveaways. 3-4 day work days. Full time job. Game room available during break.

Cons

Management sucks... Alot of pressure for production. Opportunity for growth only if you are friends with management. Can not have your phone with you in the building.

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TP Response
7y
Thank you for choosing to start your career here in TP. We see to it that all employees will have the opportunity to grow into a successful individual. In addition, rest assured that we do not tolerate favoritism in the work place and we would like to hear more from you via our http://bit.ly/TPHR-newform.

Explore other reviews about TP

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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TP Response
2d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
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