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      TP

      Engaged Employer

      TP reviews

      Review - Customer Care Representative TP Employee Review

      3.0
      Oct 6, 2009
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The interaction with so many different people on a daily basis is extremely rewarding and the bulk of the job is enjoyable .

      Cons

      The opportunities and remuneration are practically non-existent. This slowly de-motivates employees leading to increased "job dissatisfaction" The lack of structure for job progression also adds to levels of frustration amongst staff.

      avatar
      TP Response
      8y
      We appreciate your candidness and we see to it to reward hardworking employees with opportunities for career advancement so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      9h
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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