Shady Company to work for - Inbound Customer Service Representative TP Employee Review

2.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement for full time employees Decent starting pay Good training program (four weeks) Fixed schedules and promotions Good environment

Cons

The management and several businesses are half honest at best. I had been kicked out of the program (as well as several others) I needed to clock in and thus do my work and get paid for it, but the HR rep and the managers told me to just keep working until they can get it fixed. After the first day, they told us not to come to work until they could get it fixed. After about 2 weeks of endless calling with only promises of something being done but nothing being done, I decided to find another job. After about 7 weeks, they called me to tell me they got my program back up so I can clock in properly even though I put in my two weeks long before they called me. After a couple years, I came to find out that they listed me as terminated for no-show. There are close to zero ways to advance within the company.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

avatar
TP Response
14h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
avatar
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
See reviews by: Helpful|Rating|Date|All