Work from home benefits overshadowed by low pay and poor management - Technical Support Representative TP Employee Review

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only good thing

Cons

poor salary terrible mid level managers 6 minutes toilet breaks and you can't take one 1 hour before close time constantly dealing with angry customers who yell and abuse you, company policy on dealing with such is very lax and ridiculous. KPI is based on things out of your control

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TP Response
12h
We are sorry to hear about your experience. We'd like to understand further and do our best to learn from it. Can you please share more details with us at http://bit.ly/TPHR-newform. Your feedback are truly valued. Stay Safe! Regards TP Canada

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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