Easy hiring process, but high turnover and no security - Customer Care TP Employee Review

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Process of getting hired and training was quite easy.

Cons

No job security, every week people getting fired like flies. In a process where less then 100 people are on the floor who have cleared the nesting phase, 40-50 individual getting fired for things that did in nesting phase.

Explore other reviews about TP

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and work life balance

Cons

No path to promotion or recognition

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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