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      Internal politics - CSA - Customer Service Associate TP Employee Review

      3.0
      Sep 21, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I want to shared you About Tp when I was joined this company as CSA they gave me 14k in-hand only and gros was 17.5k so I talked to hr i have 6 month experience in calling but still she did not give me hike 😔 and that time I had no any another company offer letter so I joined this company.

      Cons

      There was politics inside the office like they not provided leave or even on week offs they wanted to come office to extra work there no any incentive or OT

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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