Pros
you work fully from home Training was decent nothing else to say
Cons
BACK to BACK calls all day every single day you'll get reprimanded for taking a single minute between calls, you're expected to be a call-taking machine that operates non stop for hours As a rep, you're at the very bottom of the basket, meaning every other staff member from any other department will treat you like disposable garbage your manager's only purpose is to lynch you. They do no other work but to monitor you and make sure they're squeezing you dry. they'll send you a block of text if you're 30 seconds late from your 30mn lunch break. you're expected to not only wrap up calls in under 400 seconds, but to also make SALES. You gotta push for things like Balance transfers, AND get green reviews from customers. You're just a number. the lowest of the low. Nobody wants to stay here, that's why the turnover is so high and they're constantly hiring. TD doesn't want happy employees that stick around, they're a sweatshop that squeezes the life out of newcomers, then throw them down the ditch to replace with with a new fresh batch of new arrivals. I worked for TD a year and now i have panic attacks and started to lose my hair. Do yourself a favor and RUN.