Worked for TD Bank for 3 yrs until Merger with Commerce Bank was complete and I saw the downhill sprial! - Customer Service Representative TD Employee Review

2.0
Mar 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Benefits package(for both PT & FT employees) & Paid Time OFF(for FT employees). They also do offer several flexible schedules to choose from.

Cons

They offer FT employyes almost a rediculious amout of PTO (216 hrs) however it is not easy to get them approved. Often, they decline your request. If you are sick and have hours available, they will be considered unapproved and be held against you. It is impossible to advance at TD Bank solely for earning advancement opportunities due to your quality of work, you need to kiss up to the right people. More often than not the more qualified employees are the ones passed up for the advancement opportunities. Often they already have picked the employee to offer the advancement/promotion and then post the Job Opening after the fact just for formalitiy.

Explore other reviews about TD

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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