2.0
Dec 27, 2009
Current employee
New York, NY
Recommend
CEO approval
Business Outlook
Pros
A variety of work schedules to choose from, no layoffs during recession at least for CSRs and tellers.
Cons
Low morale among employees due to post integration problems that were not acknowledged and solved fast enough by management. Poor incentive plan for all non-exempt employees. A two-tier hierarchy exists between workers (CSRs, tellers and back office personnel) and management in terms of respect, room for advancement and compensation. Management's perception of how well employees are treated is in stark contrast to employees' perception of how they are treated. The twain shall not meet!