Worst Work Experience Ever - Credit Administration Officer TD Employee Review

1.0
Oct 15, 2013
Recommend
CEO approval
Business Outlook

Pros

It pays the bills but that's all you can afford with what you make. Some coworkers

Cons

Management / TD Culture / Pay Mangers have no idea how to do anything, so it is the blind leading the blind. Constant coaching from Managers on errors without them even checking facts - frequently wrong for doing something 1 time and then wrong for not doing it, they need to make up their mind. Useless Meetings and Committees taking us away from our actual work. Poor Equipment and too many inefficient systems, poor training. Childish tattle tale environment coworkers always running to Team Managers with every minor mistake to get the other person in trouble and make them fix it, sometimes letting a 2 second fix sit for weeks if that person is on vacation. Constantly raising funds for various charities at work, I like that it is encouraged but it should be my choice at my leisure also to be constantly asked for money at work when we are already paid poorly. I don't accept telephone marketers or door to door people at my home so why should I have to at work. The yearly raises and the benefits are poor at best. The Rewards and Recognition is a joke, you have to nominate and be nominated by your peers for a certificate, your Manager has to approve it and can bump it up or down to a better or worse certificate (either way it is a piece of paper just like your children get in elementary. Actually this Rewards program causes irritation and jealousy as it is somewhat of a popularity contest, 2 people can be nominated for the exact same thing and get different rewards. PULSE meetings to discuss our Confidential test results with our Manager and figure out what our team can do to make them better. My teams worst score was how we feel about our manager, what can we do about that other than lie. The year before all our Manager said was TD won't do this or that to every suggestion we made so we think it is just another ridiculous waste of time. Employee Appreciation days where they give you junk all week, this year a yoyo and a plastic brush we assumed is for the keyboard, I can't even remember the other stuff and lunch one day they might as well just give the lunch. The Road Show to boost the Big Shots in the companies ego's They tell us how much fun we are having while playing a video of people none of us have seen before and of all of the changes that have nothing to do with our departments and when it comes to questions and answers they only call upon preselected employees who have been given questions all other employees are ignored. Constantly being treated like some type of idiot, no respect. Force you to do things like coaching, violating your right to privacy. I do not feel or wish to discuss my career goals etc. with anyone unless I choose. There are so many other negatives but it would become a book. TD is a great place to work If you miss JR/SR High School

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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