Good company to work for, CSR job is a bit hectic - Customer Services Representative TD Employee Review

4.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

-Lots of room for advancement -Great company -Lots of benefits

Cons

-CSRs are underpaid -Job has high sales pressure -Working for Shared Service Group sucks, they call you randomly throughout the week and send you to random branches. DO NOT work for shared services if you have the choice, stay with a branch -High pressure on low level CSRs

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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