If I go back-it will only be because oil prices tank. - Customer Service Representative/CRC/Financial Service Representative TD Employee Review

2.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great staff, warm and positive environment, great benefits, stock options, discounts on credit products, vast amount of locations, stable employment, great financial skills and knowledge to be gained, great p/t job for students.

Cons

Work life balance does not exist-8 till late and 7 day banking will stip you of any work life balance, pay rates are deplorable and I don't know how they expect people to survive on the salaries they pay (I can't believe that I survived on 27k/ year net of taxes!!), performance is rated on the revenue you generate-yet they give you 5 other jobs to do so you don't have time for the job you are being evaluated for which results in a poor rating, dealing with customers is draining and was causing me to lose faith in the human race, poor cooperation between different entities of TD (Waterhouse, Visa...), extreme micromanagement on every front, ideas and excecution of strategies from all levels of management are primary, uninspiring and not productive.

Explore other reviews about TD

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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