Not rewarding, never recognized, and after 4 years let go... - Customer Service Representative II TD Employee Review

1.0
Aug 12, 2011
Recommend
CEO approval
Business Outlook

Pros

TD Bank is known for its convenient hours. As a full-time college student and full-time employee, they were flexible with my school schedule. I give them that.

Cons

I spent 4 years building a relationship with many customers and businesses. I worked very hard,and the upper management did not recognize any of it. The management team at the branch were horrible. They nitpicked and complained about everything, and put themselves before anyone else. It was not fair. I was let go, because of a coversation that was being held and was taken the wrong way. All in all, they are not a good company to work for. There is no career advancement ability, and I would not recommend a job there for anyone. The turnover rate is rediculous, for the amount of time I have spent there and have seen.

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5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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