Great branch, poor corporate HR - Customer Experience Associate TD Employee Review

2.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Very fun branch atmosphere, thanks to the managers. Good balance of silly and serious behind the scenes, while maintaining the integrity and care the customer requires from their bank. They were paying for me to get my IFIC license, which was awesome and had plans to move me up the ladder. Safe to say growth is rewarded for the ambitious at TD.

Cons

Was let go for apparently "misrepresenting myself during the hiring process." The initial contact I had with a recruiter led to me losing the long-term career I had intended to have at TD (as a soon-to-be graduating finance student pursuing CFP). The recruiter did not write down in his notes that I was terminated from an on-call job 2 years prior, so 6 months into my satisfactory employment, someone from HR flagged that as me misrepresenting myself, although I disclosed it to the recruiter, and in much greater detail to the person I video interviewed with. The recording of that should have been considered, but when the only way to fight for my job was through their internal HR processes, it is no wonder it did not go my way.

Explore other reviews about TD

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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