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      Swiss Re

      Engaged Employer

      Swiss Re reviews

      Difficult - Customer Services Representative Swiss Re Employee Review

      2.0
      May 22, 2012
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of open minded workers. Good people to work with. Massive sense of "team work" within the office and across sites

      Cons

      System functionality leads to frequent complaints. Makes providing a service to customers almost impossible, and those at the low levels are often blamed for this

      Explore other reviews about Swiss Re

      5.0
      Mar 10, 2026
      Associate client underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, people are helpful

      Cons

      Over-engineering in making decisions. Lots of hoops to jump through to get things done.

      avatar
      Swiss Re Response
      3w
      We’re glad the culture and supportive colleagues have been meaningful in your experience. We know large organisations can sometimes feel complex, and we're constantly working to simplify decision making where possible. Thank you for your review.
      2.0
      May 30, 2026
      Corso - property underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. 12% 401k match 2. Amazing co workers in the trenches but this is rapidly changing as people look for the exits.

      Cons

      1. Management - the new management team has a maximum personal bonus / profit only mindset. Cost cutting reigns. 2. Constant layoffs. No job is safe. 3. Company has offshored many jobs to India and is in a race to move key underwritering, engineering, claims functions to India as well. Overall, it feels more like a private equity gut job than a publicly traded company.

      1
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