Management needs to be trained to train - Anonymous employee Sur La Table Employee Review

Almost no training was given. I had no retail experience and was hired as extra help for the holidays. They gave me a quick tutorial on the registers and were angry when I did something wrong. They told me to memorize the store layout immediately and sent me on my way to help customers. Sure enough I was asked right away to help a customer out and had been on the job all of 5 minutes. I knew less about the store than the customer did!