If you like shopping here, don't go to work here, you won't want to shop here anymore - Anonymous employee Sur La Table Employee Review

Poor management, no real policies, only the ones they make up as they go along to pacify or scold employees, depending on the day. No training to speak of regarding product, except select high priced items. Although they carry many products, you are told not to sell certain ones because of price point or profit margin, scolded if you do. Zero communication - you never know if what you are going to do is going to incur the wrath of a manager - micro management to the point of ridiculous, if management is the right word. You may be told you are empowered to make decisions, but you are not. There is no right answer here, as someone else mentioned. Back stabbing and gossip between management and employees. Unfair and rude treatment of employees, with no accountability to anyone. Upper management answers to no one, while they are fully aware of problems, they don't care how employees are treated. If you are brave enough to ask for some accountability, you will be retaliated against with cut hours, even more rude treatment and a hostile work environment. You may not get fired, but they will be sure you quit. Promises of pay raises never happen - if they do they are insulting at best. No adherence to labor laws regarding breaks and hours worked. Really high turnover rate creates instability and confusion on everyones part. Read all of the other reviews, and include anything I forgot - they are very accurate and and should be a warning to anyone thinking of working here.