Pros
It's a friendly place with great products, nice stores and you do get an employee discount. Sur La Table is a super brand with a lot of potential.
Cons
You work for your boss and whoever their boss is and whoever their boss is. You do not work with anyone, you are the work you are assigned to do. Hierarchy totally rules. If you aren't in charge you better be good at taking orders. Please do not think on your own, management will do all that. You'll work too much and you won't accomplish anything because management hasn't figured out what they want. Do not come up with an idea, management has so many of those already. Communication is really bad, no one knows what to do until the last minute. It'll change again so you better be ready to run around like crazy and crash into lots of things. It's a mess.