SLT has become a cookie cutter retailer - Store Manager Sur La Table Employee Review

-Antiquated operations,POS,scheduling done on Excel -No training hours (this is supposed to be a specialty retailer) -No ability to order products at store level (often overwhelmed with merchandise) -Ambiguous discipline policies -No succession planning -Inadequate payroll to provide outstanding customer service and maximize sales -Culinary locations are in disarray. No industrial grade cabinets or appliances are used. -Company does not promote the brand through advertising or targeted marketing. No brand recognition on East Coast -No Open Door Policy. Speaking out has repercussions. -Lack of transparency from Corporate to Store Managers