Call Center Agent Inbound Call Center - Agent Startek Employee Review

3.0
Feb 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Strong culture, fun activities for employees. Sufficient hours, good benefits. Team leads try to make it fun. Great job while going to school because of night shift options.

Cons

Constant shift changes - difficult to manage work - home balance. Quality control can be intimidating. Working over xmas very challenging due to call volume.

Explore other reviews about Startek

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

See reviews by: Helpful|Rating|Date|All