The grass was greener elsewhere - Manager Sodexo Employee Review

1.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Location was good. Had a good amount of freedom to perform your duties. Updating tech was a big initiative. The lower level of management and non-management personnel were largely friendly and helpful. Promotions would become available often because of the high turnover in some departments. Marketing had a lot of investment.

Cons

You were honestly treated like a number by your own manager, they didn't care if it was you they were shouting at or another soul that would take your job. My own manager barely spoke to me, the director even worse. Very little support or development beyond sending you on a course so they didn't have to spend time with you. If you managed to get promoted because someone left, there would be even less time spent with you than before. You were on your own, so people would likely move on from their promotion in a year or so. Lots of fully capable but under trained staff that the company could benefit from if they tried harder and gave them more respect. The company floats on the revenue of a handful of big accounts so there is no real thanks for bringing in business that isn't huge, it's just more work for the account teams. The HR department are at the centre of most office rumours unfortunately, little to no confidentiality, would often go in for one issue and come out with stories. Multiple departments had members take time off with stress, I did not but I can see how those members of staff got there. Lots of unhappy people that could have the relationship with the company transformed if the time was taken to learn about them as individuals.

Explore other reviews about Sodexo

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

very good company to work for

Cons

like all hospitality industries staffing is difficult

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct coworkers and other onsite employees are amazing and some of the nicest and most welcoming people I’ve ever met. The day to day responsibilities are enjoyable to work on most days. Company phone provided for work communications during work hours (you don’t have to take them home with you) Free meals on shifts worked (with restrictions) “Set schedule”

Cons

Work life balance is not great. You hire on for one position or schedule and then end up being required to perform job duties that are outside of your description on top of your daily responsibilities. Wages are really low. Unfair distribution of allotted overtime hours. Benefits are not good either. Insurance is really expensive for not great coverage. Maternity leave is only 6 weeks and only 60% of your pay covered by short term disability (that you pay for out of pocket until 2 years of service)

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