Love/hate - CSA - Customer Service Associate Sixt Employee Review

1.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits , paid training in Cali or Florida.

Cons

Pay is horrible for the amount of hours you put in,everybody, even upper management does what they want to & expect people to follow rules it’s not structured at all.

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Sixt Response
6y
Hi there, thank you for leaving a review. We are glad to hear you enjoyed the great benefits as we recently revamped them. We are also happy to hear you took part in our extensive paid training. We want to equip our employees with the abilities to succeed in their role. We have a performance based compensation plan and have quarterly surveys where we can address these issues and create plans of actions, as well as many other ways to deliver feedback to management. Good luck in your next role!

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
3w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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