CSA - Customer Service Agent Sixt Employee Review

4.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

My coworkers make it a comfortable and friendly environment to work. You get full benefits and the pay rate is so good for a customer service position. Or basically any position within the company the pay is very good. Everyone is very helpful and understanding when it comes to things. Also you can grow within the company, they love to see their own colleagues grow.

Cons

The conditions we work in especially downstairs in a very cold garage where we don’t have a booth to sit in like the fleet planners do. We just stand outside under a small heater.

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Sixt Response
6y
Hi there, thank you for your review. It is great to hear how much you get along with your coworkers as it is truly a SIXT Family feeling. We also have an advanced benefit package. It is great to hear you appreciate your compensation package. We are a supportive team and only want to see success in one another. Internal promotions and career growth is one of our top priorities. There are some outside elements that can make the role difficult, but please speak with your direct manager to help come up with solutions. Thank you for your feedback. We wish you continued success here at SIXT.

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
4.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady pay and hours but the work is busy some days.

Cons

Depending on branch and setup you work outside and deal with weather in your locale.

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Sixt Response
2w
Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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