Oct 23, 2016
Sixt Response
9yWe appreciate your feedback. During your time with Sixt, we are glad that you enjoyed the full time opportunity and took advantage of our great employee/ family and friends discounts that we offer.
In regards to the Greeter role, the job duties for this position are very broad. As listed in the job description, the Greeter’s responsibilities are to “handle different situations on a daily basis” and “direct customers in the right direction based on their needs.” As discussed during the interview process, Greeters will be in and out of the branch all day. They are expected to bring cars around to the customers, show them the features of the vehicle, answer any customer questions, and make customers feel comfortable when entering the branch. Therefore, we expect our employees to do everything they can for the customer. Unfortunately, this may mean getting out in the rain, which we realize is not ideal, but is necessary for our guests.
We are concerned to hear this additional information regarding our branch. We will do our best to further investigate your concerns. You can be assured that if this fraudulent activity where to take place, our management team will address the employee, if not done already. This is unacceptable and is grounds for immediate termination.
Once again, thank you for reviewing Sixt and we wish you the best in your future endeavors!