Awful - Customer Service Representative Silva Employee Review

Good team and working environment

Not much in way of career progression

Silva Homes provides very flexible working options, allowing for a great balance between personal and professional life. Additionally, Silva Homes some incredibly talented and supportive individuals,

While Silva Homes has many positive aspects, there were some challenges that outweighed the pros. Communication was often poor, leaving us feeling like we were the last to know about important updates. During the merger with Abri, things became increasingly difficult, with a noticeable shift towards micromanagement and a growing sense of toxicity within the workplace. This led to heavier workloads and a decline in overall morale. At times, it felt like there was a 'big boys club' mentality, and I personally experienced a sense of being undervalued. There was also clear favouritism by management, which further contributed to feelings of exclusion and inequality among staff