CSR-Sales Assistant - Sales Coordinator/Order Entry Sika Employee Review

Great team, Great pay and benefits

Programs and plans need help.

New, relatively clean facility. Nice location. Facility is small and simple. Easy to learn the equipment.

Poor communication. No direction from day to day. You will be judged very quickly by colleagues and management will always side with them even when they are in the wrong. Maintenance boss has NO technical knowledge and that becomes evident and problematic very quickly because he can not recognize your strengths and will challenge your judgement, make you do things his way even though he doesnt know what hes doing. Your contributions will not be recognized or rewarded instead management will get hung up on little things that are of no real consequence. They are cheap and dont like to spend money on spare parts or tools. There are almost zero spare parts so whwn equipment breaks you could be waiting for days for the parts to arrive and in the meantime you get blamed for equipment failure when you had nothing to do with the failure, This is where the boss having no skillset comes into play in a negative way, lack of recognition of systematic troubleshooting steps. The money is below average but the facility is small and quite simplistic. The facility is run mostly by foreigners who display prejudice toward US born citizens. Sounds crazy but it is true.