SBO Krakow - Customer Operations Specialist Shell Employee Review

1.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

can't find any except for salary

Cons

very strict rules, TL's and coaches have no idea on the process, but will drive their will through for the better or the worse. Continuous improvement is being implemented the wrong way. HSSE is taken way to serious. everyone knows what to do in case of fire, and the biggest thing that you can hurt yourself on in desk job , is almost a papercut. very strict promotion policy, forget about promotion in the first 2 to 3 years, most people wait 5 to 6 years that i've spoken to.

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5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

There are lots of meetings.

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Early career engineers are given significant ownership and exposure to complex operational challenges. Strong focus on safety, technical development, and collaboration across disciplines. Opportunities to work on high-impact projects, interact with senior leadership, and contribute to decisions affecting major assets and infrastructure.

Cons

Workloads can be demanding, and priorities can shift quickly based on operational needs. Decision-making processes can be slow due to organizational complexity, and geographic mobility may be necessary for certain career opportunities.

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